update on 2 wire gateway modem reg audio issue

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update on 2 wire gateway modem reg audio issue

Post  jerry on Fri Apr 30, 2010 5:39 am

we got some update what needs to be done if the cx has a 2 Wire Gateway with dropped audio issue. Usually we do enable DMZ plus and disable the SIP ALG and also TCP/UDP port scan by logging into the MDC login but now we need to disable Excessive Session Detection and Packet Flood (SYN/UDP/ICMP/Other) as well which is under Attack Detection. And these options could be found in the advanced settings of Firewall. And this added information might help us in giving first time resolution and also a permanent fix for Dropped Audio calls.


pls check this website for this particular modems simulation:
http://www.supportshots.com/


happy troubleshooting..
jerry Surprised

jerry

Posts : 3
Join date : 2010-03-11
Age : 30
Location : Chennai

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